Refund Policy
The following refund policy will be applicable for any web hosting
account purchased on or after 23 March 2011 or web hosting account
purchased prior to 4th March 2011 or email hosting. Terms & condition
of refund policy as follows:
1. Customer must agree(s) that 30 Days Refund policy is applicable
only on web hosting account purchased on or after 23rd March 2011, any
web hosting ac purchased before 4th March 2011, email hosting
packages.
2. Customer must agree that partial refunds will be issued in form of
cheque payable to the billing account holder only and such refund
cheque will be dispatched via registry post to the billing ac holder’s
postal address as per our billing account records & any postal charges
if will be not part of refundable amount.
3. Customer must agree that refund will not cover any kind of taxes,
setup fees, refund processing fee, postal charges or any kind of
payment processing charges or bank fee(s).
4. Customer must agree that refunds will be cover only the on-going
subscription period/cycle only and will not cover any past invoices
paid for the service subscription or renewal by the customer(s) side.
5. Customer must agree that they will be required to send refund
request by creating a valid support ticket request using link click
here. Please note that b4uindia.com will not entertain any other kind
of refund’s request other than a refund request via support ticket.
6. Customer must agree that 30 Days refund policy will be applicable
for pre-decided products / services by b4uindia.com only for which
b4uindia.com will advertise on it’s website that the concerning
service will be subjected to be covered under 30 days refund policy
applicable or not on it’s product detail’s web page.
7. Customer must agree that there will be no any kind of refunds
applicable on the following services including, but not limited to
domain names, seo services, ssl certificates, video tutorials, email marketing, vps
hosting, dedicated server hosting or any additional services such as data
transfer overages, disk space overusages, any other value added or
addon services, domain registration, renewal or transfer fees, etc.
which are non-refundable item(s) due to nature of the digital services
provided there.
8. Customer must agree that there will be no refunds issued in case
your web hosting ac was involved in violation of our terms of service
or any kind of illegal or system resources overusages or after 30 days
period or beyond coverage of our refund policy as noted here.
9. Customer must agree that there will be no refunds issued for any
kind of renewal payments under our 30 days refund policy & thus if
customer want to discontinue using the services or products offered by
b4uindia.com from its next renewal onwards in such case they must not
renew their such services with b4uindia.com and shall inform without
making payments of renewal to b4uindia.com team via support ticket
regarding such discontinuation required for such service account of
them with b4uindia.com.
10. Customer must agree that B4U India Web Technologies’s liability
even for its own negligence or human-errors may not be in any event
exceeded than amount equivalent to charges paid by subscriber for
services during the period in which such any kind of damages occurred,
if any. In no event shall the B4U India Web Technologies be liable for
any special or consequential loss, compensation, damages, or injury
other than charges paid by subscriber for services during such period.
11. Customer must agree that for any kind of refund related query or
dispute or confusions customer may feel free to contact b4uindia.com
support desk by creating a support ticket by clicking here &
b4uindia.com will have sole authority for any kind of such decisions
related to customer’s eligibility to our anytime refund policy or not
or any kind of other dispute/ confusions or refund related other
queries where b4uindia.com will decide such decisions depending on
different circumstances of the issue. Customer must agree that
b4uindia.com will have sole authority to entertain any such kind of
issues. Customer must agree that he/she will respect any kind of such
decisions made by b4uindia.com side.
12. Customer must agree that in any case in the event, that if the
refundable amount is below than the refund’s processing charges, in
such case(s) there will be no any kind of refunds will be issued
however customer will have their current services continued as it is
till their next renewal date.
To view our terms of service click here
